PENGEMBANGAN KNOWLEDGE MANAGEMENT SYSTEM DENGAN METODE DESIGN THINKING DI PT TELKOM INDONESIA (PERSERO) TBK YOGYAKARTA
DOI:
https://doi.org/10.55606/jitek.v4i1.2916Keywords:
Knowledge management system, Design thinking, DigknowAbstract
DigiKnow is a Knowledge Management Collaboration Tool that functions as an enabling process for Acquisition, Repository, Sharing & Utilizing Knowledge in TelkomGroup and 12 SOE clusters. But Digiknow is still not working properly so it cannot be used internally by PT. Telkom Indonesia (Persero) Tbk. The Business/System Anlyst has the task of collecting data on the opinions of Telkom employees regarding the Digiknow website and application. After getting the data, we made Crazy 8 based on the opinions we got to generate new ideas that we could develop in this project.
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