FAUZAN FAUZAN; SONYAFUTRI RAMAFINA. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Bank Tabungan Negara (Persero) Tbk Kantor Cabang Sutomo Padang. OPTIMAL Jurnal Ekonomi dan Manajemen, [S. l.], v. 4, n. 1, p. 158–177, 2023. DOI: 10.55606/optimal.v4i1.2630. Disponível em: https://journal.amikveteran.ac.id/index.php/optimal/article/view/2630. Acesso em: 11 may. 2024.